Terms of Service

These Terms of Service (“Terms”) are a contract between you and SiteReady for use of sitereadywebsites.com, the website editor, hosting, and related services (the “Service”). By creating an account, starting a subscription, or otherwise using the Service, you agree to these Terms and to our Privacy Policy.

If you use the Service for a company, you confirm you have authority to bind that company. If you do not agree, do not use the Service.

Mandatory consumer, privacy, and similar laws in your country still apply and are not limited by these Terms. That includes GDPR rights in the EEA/UK and equivalent protections where you live.

SiteReady lets you choose a template, edit business content, and publish a professional website. Hosting, SSL, and support are included in paid plans as described on the pricing page. Features such as a custom domain, QR code, or analytics depend on the plan you buy.

The Service does not include a native booking system, in-page shop checkout, or automatic translation of your pages. You can list prices and contact details so customers reach you directly.

We may change templates, features, or plan details. If a change removes a material paid feature, we will give reasonable notice.

You must be at least 18 years old (or the age of majority where you live) to open an account. Provide accurate details and keep your login secure. You are responsible for activity under your account.

Sign-in is provided by Clerk. You must follow Clerk’s acceptable use rules as well as these Terms.

Paid plans are sold per site. One subscription covers one SiteReady website. Amounts are shown in United States dollars (USD) at checkout. Taxes, VAT, GST, or similar charges may be added where the law requires, including for customers in the EU, UK, and other jurisdictions.

Payment is taken through Stripe-hosted Checkout. Card updates, invoices, and cancellation use the Stripe customer portal, not payment links inside the editor. Billing cycles (monthly, quarterly, or annual) are those offered at checkout.

Subscriptions renew automatically until you cancel. By starting a paid plan you authorise recurring charges to the payment method Stripe has on file.

You can cancel in the Stripe customer portal from your dashboard. Access continues until the end of the period you have already paid for. After that, the live site may be unpublished or show as unavailable.

Except where the law requires otherwise, fees are non-refundable and we do not credit unused days in a billing period. If you qualify as a consumer in the EEA or UK, you may have a 14-day cooling-off right for distance contracts. If that right applies and you ask us to start the Service immediately, you may lose or reduce that right for work already performed. Email siteready.operation.team@gmail.com to use a statutory withdrawal right.

Chargebacks filed without first contacting us may lead to suspension while we review the account.

Custom-made sites (unique layouts, extra pages, or a look that is not in the gallery) are scoped and priced separately. Work starts after we confirm the brief and any deposit in writing. Unless we agree otherwise, custom fees are due as invoiced and are not part of the standard subscription refund rules.

You own the text, photos, logos, prices, and other material you upload (“Your Content”). You grant SiteReady a worldwide licence to host, store, back up, display, and transmit Your Content solely to provide the Service (including CDN and storage partners).

You confirm you have the rights to use Your Content and that it does not infringe anyone else’s rights or break the law. We may remove content we reasonably believe violates these Terms.

Export what you need from the editor before you cancel. We are not obliged to keep unpublished drafts indefinitely after the account or site is closed.

Templates, the editor, branding, and software are owned by SiteReady or our licensors. While your subscription is active, we grant you a limited, non-exclusive licence to use a template for your own business website on the Service. You may not resell templates, copy them onto another platform, or reverse engineer the editor.

You must not use the Service to:

• Break the law, including privacy, consumer, advertising, or tax rules in the countries you serve.
• Host malware, phishing, spam, or deceptive pages.
• Infringe copyright, trademarks, or other IP.
• Collect personal data from children in a way the law forbids.
• Attack, overload, or probe our systems or other customers.
• Resell hosting as a white-label agency product without our written agreement.

You are responsible for your live site: accuracy of prices and hours, allergen or regulated claims, professional licences, and how you handle your visitors. If you collect personal data on your site, you must provide your own privacy information and any cookie or consent notices your visitors’ laws require (for example GDPR and ePrivacy in Europe, or similar rules in your customers’ countries).

SiteReady is not a party to contracts between you and your customers. We do not process shop checkout payments for your visitors.

We aim to keep sites online, but we do not guarantee uninterrupted access. Maintenance, faults at subprocessors, or events outside our control can cause downtime. We are not liable for lost enquiries during an outage beyond what section 14 allows.

Clerk, Stripe, domain registrars, and similar providers have their own terms. Their outages or policy changes can affect checkout, login, or DNS. Custom domains also depend on records you (or your registrar) control.

The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will meet every business or SEO goal.

Nothing in these Terms excludes warranties or rights that cannot be excluded under the law of your country, including consumer guarantees in the EU, UK, and Australia.

To the fullest extent permitted by law, SiteReady is not liable for lost profits, lost data, lost business, or indirect or consequential loss.

Our total liability for claims arising out of the Service is limited to the amount you paid us for the affected site in the 12 months before the claim. This cap does not apply to liability that cannot be limited (for example death or personal injury caused by negligence, fraud, or other liability that local law does not allow us to limit).

If you are a consumer in the EEA or UK, we do not exclude liability for our failure to provide the Service with reasonable care and skill, but we are not responsible for losses you could have avoided or that were not foreseeable.

If you use the Service for a business, you will indemnify SiteReady against claims arising from Your Content, your live site, or your breach of these Terms, except to the extent we caused the claim by our own negligence or wilful misconduct.

We may suspend or end access if you do not pay, abuse the Service, or create legal risk. We may also stop offering the Service with reasonable notice. You may stop using the Service at any time by cancelling billing and closing sites from the dashboard.

You may use the Service from Europe, the United States, Asia-Pacific, and other regions where it is lawful. You are responsible for local rules that apply to your business, including data localisation, advertising standards, and export controls. You must not use the Service if you are in a country or on a list where US, EU, UK, or UN sanctions forbid it.

Prices are in USD. Your bank or card issuer may apply currency conversion fees.

If we cannot resolve a dispute by email, it will be handled by the courts that have jurisdiction over SiteReady, except that:

• You may always bring a claim in the courts of your country of residence if mandatory consumer law gives you that right (including EEA and UK consumers).
• Data protection authorities and other regulators remain available for privacy complaints, as described in the Privacy Policy.

Mandatory laws of your country of residence apply in addition to these Terms and prevail where they conflict.

We may update these Terms. The “Last updated” date will change. Continued use after the effective date is acceptance of the new Terms, except where your local law requires extra notice or consent. If you do not agree, cancel before the change takes effect.

Questions about these Terms: siteready.operation.team@gmail.com

Related: Privacy Policy · Contact